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In order to make your shopping experience as hassle-free and pleasant as possible, it is imperative that you read and understand the following Terms of Purchase ("Terms").

As we continue to develop the website, we may from time to time modify, alter or update these Terms. Your continued use of our website, following any such change, constitutes your agreement to follow and be bound by the Terms as changed. We therefore encourage you to refer to these Terms on an on-going basis.

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Suzanni Beaute, protected by copyright laws. All such rights are expressly reserved by Suzanni Beaute. You may use the content supplied solely for your own personal and noncommercial use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Suzanni Beaute will not hesitate to report misapproriate use to the relevant authorities without prior notice.

All prices listed on this Website are in Singapore Dollars ("$") unless otherwise specified. All payments will be carried out in Singapore Dollars.

Suzanni Beaute strives to depict our products as accurately as possible. However it is important the following:
1. Colours of products may differ because of color calibration of individual's computer and may appear darker in reality due to strong studio lighting used.
2. Suzanni Beaute will not be held liable should you purchase any products from third parties, and will refuse any request for exchanges.

Currently, we only accept Paypal as the mode of payment.
Once payment has been made, orders cannot be cancelled and refunded and any requests for such will be declined.
When making payment via Paypal, your are provided with a timeframe of 30 mins to make payment before your order is cancelled and released.
All cancelled orders from our end cannot be reversed.

All orders will be processed and dispatched within 1 to 2 working days after payment has been successfully verified. In the event that we are unable to fulfil your order in a timely manner, you will be duly notified.
All local normal and registered parcels are delivered to customers via Singpost, and customers automatically undertake the terms of service specified by Singpost.
All local courier deliveries are carried out via Ta-Q-Bin, and customers automatically undertake the terms of service specified by Ta-Q-Bin.
Delivery costs are explained in more details here.
Price of postages include handling fees.
It is crucial and imperative to note that Suzanni Beaute will not be held liable for any lost or damaged parcels should customers opt for normal mail. As normal mail has no tracking facilities attached to it, Suzanni Beaute will not be able to provide proper tracking for normal mail parcels as well. By opting for normal mail, customers undertake the risks involved on their own accord.
All parcels have return addresses affixed.
We do not provide pick-up or meet-up services and all orders have to be carried out mandatorily by post.

In the unfortunate event of bounced mail, customers will have to bear postage charges for redelivery. If the reason for bounced mail arises due to error on Suzanni Beaute's part, postage costs will borne by us. Bounced mail that is left unclaimed for 3 months will be deemed as Suzanni Beaute's property without prior notice.

You are provided 7 working days from the time your parcel leaves our warehouse to alert us on any reasons to request for an exchange/return. Any requests outside of this timefram will be duly declined.
All exchanges and returns have to be carried out through mail and all requests for meet up will be duly declined.
Our returns and exchange policy is highlighted in more details here.

Store credits/Discount Codes/Vouchers are strictly not transferrable, refundable, or extendable. They can only be used by specified account holder unless otherwise stated. The value of individual credits or vouchers has to be utilized within one transaction and any remaining amount is strictly not refundable. Store credits/Discount Codes/Vouchers are not to be utilized in conjunction with any promotions or discounts, sales items, and gift cards.

Suzanni Beaute hereby reserves all rights to make amendments to any of the above Terms. In the event of any dispute, Suzanni Beaute reserves the right of final decision.

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